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Now In: Chicken Soup for the Soul at Work
| Chicken Soup for the Soul at Work
(Paperback)
101 Stories of Courage, Compassion & Creativity in the Workplace
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List Price: $14.95
HCI-Online.com: $10.47
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Book Description
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About the Authors
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Book Details
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| Work is an important part of living, whether you wait on customers, build a business or cook for your family. As such, we all have important stories to tell about our work. From this rich treasure chest of experiences, Canfield, Hansen and company have gathered a special collection of inspiring tales that share the daily courage, compassion and creativity that take place in workplaces everywhere.
Chicken Soup for the Soul at Work will nourish your spirit with stories of courageous leaders and will foster your creativity with examples of inspiring breakthroughs. It will also teach you how to enrich yourself and your coworkers through heartfelt acknowledgment.
This powerful book gives you new options, new ways to succeed and, above all, a new love and appreciation for yourself, your job and those around you. Share it with your mentor, coworkers or staff, and enjoy renewed joy and pleasure in your chosen vocation.
Special stories by Dilbert's Scott Adams, Beverly Sills, Dave Thomas and many more make this collection complete. |
The Whale Story
Celebrate what you want to see more of
—Tom Peters
Have you ever wondered how the whale and porpoise trainers at Sea World get Shamu, the 19,000-pound whale, to jump 22 feet out of the water and perform tricks? They get that whale to go over a rope farther out of the water than most of us can imagine. This is a great challenge—as great as the ones you and I face as parents, coaches or managers.
Can you imagine the typical American managerial approach to this situation? The first thing we would do would be to get that rope right up there at 22 feet—no sense celebrating shortcomings. We call that goal-setting, or strategic planning. With the goal clearly defined, we now have to figure out a way to motivate the whale. So we take a bucket of fish and put it right above that 22-foot rope—donÆt pay the whale unless it performs. Then we have to give direction. We lean over from our nice high and dry perch and say, ôJump, whale!ö
And the whale stays right where it is.
So how do the trainers at Sea World do it? Their number one priority is to reinforce the behavior that they want repeated—in this case, to get the whale or porpoise to go over the rope. They influence the environment every way they can so that it supports the principle of making sure that the whale canÆt fail. They start with the rope below the surface of the water, in a position where the whale canÆt help but do whatÆs expected of it. Every time the whale goes over the rope, it gets positive reinforcement. It gets fed fish, patted, played with, and most important, it gets that reinforcement.
But what happens when the whale goes under the rope? Nothing—no electric shock, no constructive criticism, no developmental feedback and no warnings in the personnel file. Whales are taught that their negative behavior will not be acknowledged.
Positive reinforcement is the cornerstone of that simple principle that produces such spectacular results. And as the whale begins to go over the rope more often than under, the trainers begin to raise the rope. It must be raised slowly enough so that the whale doesnÆt starve, either physically or emotionally.
The simple lesson to be learned from the whale trainers is to over-celebrate. Make a big deal out of the good and little stuff that we want consistently. Secondly, under-criticize. People know when they screw up. What they need is help. If we under-criticize, punish and discipline less than is expected, people will not forget the event and usually will not repeat it.
In my opinion, most successful businesses today are doing things right more than 95 percent of the time. Yet what do we spend the majority of our time giving feedback on? ThatÆs right—the 2, 3, 4, maybe even the 5 percent of things that we donÆt want repeated and didnÆt want to happen in the first place.
We need to set up the circumstances so that people canÆt fail. Over-celebrate, under-criticizeàand know how far to raise the rope.
Charles A. Coonradt
¬1996 Charles A. Coonradt. All rights reserved. Reprinted from Chicken Soup for the Soul at Work; by Jack Canfield, Mark Victor Hansen, Maida Rogerson, Martin Rutte and Tim Clauss. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without the written permission of the publisher. Publisher: Health Communications, Inc., 3201 SW 15th Street, Deerfield Beach, FL 33442.
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 Jack CanfieldJack Canfield is a best-selling author and one of America’s leading experts in the development of human potential. He is both a dynamic and entertaining speaker and a highly sought-after trainer with a wonderful ability to inform and inspire audiences to pen their hearts, love more openly and pursue their dreams. He is the author and narrator of several best-selling audio- and video cassette programs, including Self Esteem and Peak Performance, How to Build High Self-Esteem, Self-Esteem in the Classroom and Chicken Soup for the Soul – Live. He is regularly seen on television shows such as Good Morning America, 20/20 and NBC Nightly News. Jack has co-authored numerous books, including the Chicke Soup for the Soul Series, Dare to Win and The Aladdin Factor (all with Mark Victor Hansen), 100 Ways to Build Self-Concept in the Classroom (with Harold C. Wells) and Heart At Work (with Jacqueline Miller). Jack is a regularly featured speaker for professional associations, school districts, government agencies, churches, hospitals, sales organizations and corporations. Jack conducts an annual eight-day Training of Trainers program in the areas of self esteem and peak performance. It attracts educators, counselors, parenting trainers, corporate trainers, professional speakers, ministers and other interested in developing their speaking and seminar-leading skills. Visit the Chicken Soup for the Soul website, at www.chickensoup.com. [ More]
 Mark Victor HansenMark Victor Hansen is a professional speakers who, in the last twenty years, had made over four-thousand presentations to more than 2 million people in 32 countries. His presentations cover sales excellence and strategies; personal empowerment and development; and how to triple your income and double your time off.
Mark has spent a lifetime dedicated to his mission of making a profound and positive difference in people’s lives. Throughout his career, he has inspired hundreds of thousands of people to create a more powerful and purposeful future for themselves while stimulating the sale of billions of dollars worth of goods and services.
Marc is a prolific writer and has authored Future Diary, How to Achieve Total Prosperity and The Miracle of Tithing. He is co-author of the Chicken Soup for the Soul Series, Dare to Win and The Aladdin Factor (all with Jack Canfield), and The Master Motivator (with Joe Batten).
Mark has also produced a complete library of personal empowerment audio- and videocassette programs that have enabled his listeners to recognize and use their innate abilities in their business and personal lives. His message has made him a popular television and radio personality, with appearances on ABC, CBS, HBO, PBS, and CNN. He has also appeared on the cover of numerous magazines, including Success, Entrepreneur and Changes.
Mark is a big man with a heart and spirit to match — an inspiration to all who seek to better themselves.
Visit the Chicken Soup for the Soul website, at www.chickensoup.com. [ More]
 Maida RogersonJack Canfield and Mark Victor Hansen are joined by Maida Rogerson, Martin Rutte, and Tim Clauss, speakers and consultants who are committed to innvative business practives and spiritual development [ More]
 Martin RutteMartin Rutte is an international speaker and consultant. As president of Livelihood, a management consulting firm in Santa Fe, New Mexico, he explores the deeper meaning of work and its contribution to society. The company’s focus includes strategic vision, corporate spirit and creative leadership.
Martin has worked with such organizations as Southern California Edison, Sony Pictures Entertainment, Labatt Breweries, the World Bank, Quad/Graphics, Virgin Records and London Life Insurance, helping them expand their outlook and position themselves for the future. He was the first Canadian to address the Corporate Leadership & Ethics Forum of The Harvard Business School, returning for four consecutive years as keynote speaker. He also twice addressed joint meetings of the American and Canadian Chambers of Commerce in Hong Kong.
A leader in the emerging management field of spirituality in the workplace, martin is committed to reconnecting business with hits natural source of creativity, innovation and compassion. His pioneering work on spirituality in the workplace was featured on the ABC-TV special, “Creativity: Touching the Divine.” He was also the keynote presenter at the first International Conference on Spirituality in Business, held in Mazalan, Mexico.
Articles on his innovative work have appeared in the Miami Herald, Toronto Star, South China Morning Post, Personnel Journal and the St. Louis Dispatch. He is currently working on a new book entitled Being in Business: The Renaissance of the Spirit at Work.
Martin is a member of the board of advisors of Money Concepts Canada. He has served as a board member of Global Family and of The Hunger Project-Canada, and as a committee member of the Canadian Cancer Society. He enjoys monoprinting, international travel and networking with other innovative entrepreneurs.
Visit Martin’s website or contact him.
[ More]
 TIm ClaussTim Clauss is a business educator, seminar leader and gifted spiritual counselor. As a private consultant focusing on intuitive knowing, Tim has supported thousands of people in achieving expanded results and more fulfilling lives. He is highly respected for his integrity, insight, sensitivity to situations and commitment to positive, uplifting shifts in people’s lives.
Tim as been a professional organizer for 20 years, helping individuals and businesses to “bring order” and effectiveness to their environments. Clients have included corporations, hospitals, entrepreneurs, non-profit organizations, and a U.S. vice-presidential campaign, where he served as operations coordinator.
Tim also enjoys writing professionally. As vice president and seminar leader of a Chicago based management firm, Time co-authored trainings entitled The Success Factor, Managing for Extraordinary Results, and Creativity and Cooperation for the 1990s, and continues to serve as advisor and editor of the organization’s international newsletter.
Currently, Tim lives in northern New Mexico, where he is managing partner of the Taos Massage and Wellness Center. In addition to his consulting work, he enjoys teaching business at local natural healing schools. Tim’s next book focuses on bringing order and simplicity to busy, hectic lifestyles.
Contact Tim.
[ More]
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Inventory:
Available usually ships within 24–48 hours
ISBN-10:
155874424X
ISBN-13:
9781558744240
HCI-Item:
424X
Book Format:
Paperback
Page Count:
352
Publication Date:
03/01/1996
Category:
Self-Help/Inspiration/Audio
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